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Merchant insights
Making sales is important – but revenue alone doesn’t tell you whether your business is performing well. That’s where profit margin comes in.

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Profit margin helps you understand how much money your business actually keeps after costs. It’s one of the simplest ways to measure profitability and can help you make better decisions about pricing, costs, and growth.
We’ll explain what profit margin is, why it matters, the different types of profit margins, and how to calculate them.
Key takeaways:
Profit margin is a measure of how much profit your business keeps after costs. It’s shown as a percentage and tells you how much of each pound earned becomes profit.
For example, if your business generates £10,000 in revenue and keeps £2,000 after costs, your profit margin is 20%.
Profit margin is useful because it focuses on efficiency rather than size.
A business with lower revenue can sometimes be more profitable than a business generating much higher sales – if it keeps a larger percentage as profit.
Profit margins help you understand whether your business model is sustainable. Revenue shows how much money comes in – and profit margin shows how effectively your business turns that revenue into profit.
Understanding profit margins can help you:
For small businesses especially, even small improvements in margin can make a noticeable difference.
Not all profit margins measure the same thing. Each type looks at profitability from a slightly different perspective.
Gross profit margin measures how much revenue remains after subtracting the direct costs of delivering your products or services. This is often linked to inventory costs, materials, and production costs.
Formula:
Gross Profit ÷ Revenue × 100
Gross margin is useful for understanding whether your pricing and direct costs are sustainable.
If you'd like to understand product costs in more detail, check out our guide to cost of goods sold (COGS).
Net profit margin is often considered the broadest profitability measure. It shows how much revenue remains after all business costs are deducted.
That includes:
Formula:
Net Profit ÷ Revenue × 100
This is usually the figure people mean when they talk generally about ‘profit margin.’
Operating profit margin looks beyond direct costs and gives a clearer picture of how efficiently the business runs overall.
It includes day-to-day operating expenses such as:
Formula:
Operating Profit ÷ Revenue × 100
Want to learn more? Check out our guide to operating profit.
Pretax profit margin measures profitability before taxes are deducted.
Formula:
Profit Before Tax ÷ Revenue × 100
Pretax margin focuses on operational performance before taxation is applied. Tax obligations may vary, so this can be useful when comparing businesses.
The standard profit margin formula is:
Profit ÷ Revenue × 100
For example:
Calculation:
£4,000 ÷ £20,000 × 100
Profit margin = 20%
This means the business keeps 20p of profit for every £1 earned.
Different profit margin types simply change which profit figure you use in the formula.
Imagine a small retail business.
Calculation:
£5,000 ÷ £30,000 × 100
Net profit margin = 16.7%
This means the business keeps around 17p of profit for every £1 of sales.
A good profit margin depends heavily on your industry, business model, and cost structure, so there isn’t one universal answer to this question.
For example:
Rather than comparing yourself to a single benchmark, it’s often more useful to track whether your own margins are improving over time.
Questions to ask include:
Consistency and improvement are usually more valuable than chasing a specific percentage.
Understanding profit margins starts with accurate sales and cost visibility. However, many small businesses still rely on spreadsheets or manual reporting, which can make it harder to spot trends.
With good reporting tools, businesses can:
Clearer reporting makes it easier to move from reacting to making informed decisions.
Profit margin measures how much profit a business keeps from revenue.
Profit is the amount earned after costs. Profit margin expresses that amount as a percentage of revenue.
The formula for calculating profit margin is: Profit ÷ Revenue × 100
It depends on industry, pricing, and operating costs. Tracking improvement over time is often more useful than targeting a single benchmark.
Each serves a different purpose, but net profit margin often gives the broadest view of overall profitability.
Revenue tells you how much money comes in. Profit margin helps you understand what stays.
When you have visibility into sales and performance, it becomes easier to make decisions that support long-term profitability.
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